Detailed job description / Requirement

We are seeking IT Support with some knowledge in relevant field. The ideal candidate will be
responsible for the installation, maintenance, and troubleshooting of various office equipment,
including CCTV systems, printers, computers, cabling and other IT hardware. This role requires
excellent problem-solving skills, technical expertise, and the ability to provide timely support to
ensure smooth operations in a busy office environment.

Key Responsibilities

- Install, configure, maintain and provide technical support for office printers, scanners,
laptops/desktops, software installations, end user support, CCTV and other peripherals,
including troubleshooting, cabling and repairs and ensure they operate efficiently.

- Respond to and resolve hardware and software issues of staff in a timely manner.

- Manage the inventory of IT hardware and related supplies, ensuring adequate stock levels and
proper documentation.

- Assist with network setup and troubleshooting, including routers, switches, and other
networking equipment.

- Collaborate with other IT team members to implement and support IT initiatives and projects.

Maintain accurate records of all hardware maintenance and support activities.

Education:
Qualified professionals with expertise in subject matter are encouraged to apply. Educational
qualifications are not a restriction. Students in their final year/Freshers are highly encouraged to
apply.

Skills

- Knowledge of hardware maintenance and IT support, preferably in a corporate or office
environment.

- Knowledge of CCTV, printers, scanners, laptop/desktop, Operating systems and other
peripheral systems, including installation, configuration, maintenance and troubleshooting.

- Familiarity with networking concepts and equipment, including routers, switches, Firewalls,
VPN, wireless access points, virtualization and servers.

-Training in related subjects will be an added advantage.

- Strong analytical and problem-solving skills.

- Excellent communication and customer service skills.