Detailed job description / Requirement

We are seeking an experienced Brand, Marketing & Experience Manager to lead integrated
brand, marketing, and customer experience initiatives. The role will be responsible for
strengthening brand positioning, driving impactful campaigns, and creating engaging customer
experiences across multiple touchpoints.

Key Responsibilities

• Develop and execute integrated brand and marketing strategies aligned with business
  objectives.
• Lead brand positioning, communication, and consistency across all channels.
• Plan and manage marketing campaigns, events, activations, and engagement programs.
• Develop strategies to improve customer experience and brand engagement.
• Conduct market, competitor, and customer research to identify growth opportunities.
• Coordinate with internal teams, agencies, vendors, and external partners.
• Monitor campaign performance, customer feedback, and marketing KPIs.
• Manage marketing budgets, timelines, and campaign deliverables.
• Lead and mentor the marketing/brand team to ensure effective execution.
• Prepare regular reports and recommendations for senior management.
• Identify emerging market trends and develop innovative brand and customer engagement
  initiatives.

Required Qualifications & Experience

• 5–8 years of relevant experience in brand, marketing, customer experience, or integrated
  marketing roles.
• At least 2–3 years in a leadership or managerial capacity.
• Proven experience managing campaigns, events, activations, and customer engagement
  initiatives.

Ideal Candidate
A strategic yet hands-on marketing leader who can connect brand strategy with customer
experience, lead teams and campaigns, and deliver measurable business impact.

Skills

• Strong brand and marketing strategy skills.
• Excellent communication, presentation, and stakeholder management skills.
• Strong understanding of customer experience and engagement.
• Analytical and data-driven mindset.
• Strong project, budget, and team management skills.
• Creative thinking with strong execution ability.
• Proficiency in MS Office, Google Workspace, and digital marketing/analytics tools.